#CITRIX WORKSPACE FOR WINDOWS HOW TO#
#CITRIX WORKSPACE FOR WINDOWS UPDATE#

I used to love this App, however since the last few updates there is a bug/ problem with recognizing external screen resolutions properly leading to a highly skewed picture output on an external monitor when mirroring from an iPad.

#CITRIX WORKSPACE FOR WINDOWS UPDATE#

Used to be really good, latest update don‘t recognize external display resolution properly anymore Each time I’ve reached out to Citrix, they tell me they can’t help. You can see the type tool blinking as it usually does when you’re typing in a Word docs, for example, but no words actually populate. The pop up box for the word suggestions is picking up the letters I enter, but they are not displaying on the virtual desktop. Keep in mind, my trackpad works just fine, but it doesn’t allow me to actually type. But as of today, regardless if I’m logged in, the keyboard will not type at all. This obviously is extremely disruptive to my work since I have to log in again every time with a 2-step verification. When this happens, it won’t notify me, the only way I know is because the app will start glitching and won’t allow me to click or type anything at all. But what really drove this review was that, as of recent, it randomly logs me out multiple times throughout the day. You can imagine how annoying it is to try to work and navigate around your screen with a big digital keyboard in the way. I can’t use my magic keyboard unless the onscreen keyboard is toggled. Then out of nowhere, it just started acting up on me. I used to be able to use this app just fine on my iPad. To report issues, tap the menu icon and create an account first. This launches the Citrix support forum where you can review reported issues ORĤ. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.ģ. In the App Store, go to Citrix WorkspaceĢ.

Send the email to your company's IT support team.ġ. Tap 'Request Help from Support' This generates an email with log file.ģ. Open Citrix Workspace app and tap 'Settings' and then 'Support'.Ģ.

#CITRIX WORKSPACE FOR WINDOWS HOW TO#

HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:ġ. For Deleting/Editing Account already added navigate to Settings and tap on the Store. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.Ħ. Select the applications you want to use.ĥ. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.Ĥ. Open Citrix Workspace app and tap on Get Started.Ģ.

Just ask your IT department how to get started.ġ. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office.

Citrix workspace for windows